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  1. What are the opening hours of the University badminton courts? How can I know the daily or weekly free time slots of the courts?
  2. I cannot check the daily availability of the badminton courts through the online booking system.
  3. Can other facilities in the campus like United College Gymnasium be booked through the University Gymnasium Booking counter?
  4. How many times of booking can we make by the name of a society/department?
  5. I encounter :The user was denied making new booking; from the system when I am making the booking. Why?
  6. I am a CUHK alumnus. Can I book the sports facilities? Is it possible to use the online booking system?
  7. Can I use the booked facilities with my family members or friends? Is there any additional charge?
  8. What are the dos and don・ts of using the sports facilities?
  9. What should I do if I have booked the outdoor sports courts in the bad weather condition? Is the booking still available? Do I need to pay the booking fee?
  10. Can I cancel my booking through the online booking system?

  1. What are the opening hours of the University badminton courts? How can I know the daily or weekly free time slots of the courts?

    Ans: You can call the University Gymnasium enquiry / booking counter at 2609 6097 for enquiries.





  2. I cannot check the daily availability of the badminton courts through the online booking system.

    Ans: Because individual booking is only available for Sunday and public holiday charged time slot. For Monday to Saturday (except public holiday) daily booking, it is merely available for internal group booking. Therefore no personal booking of weekdays will be shown in the system.





  3. Can other facilities in the campus like United College Gymnasium be booked through the University Gymnasium Booking counter?

    Ans: No. University Sports Centre can only deal with the University Sports Centre facilities. For other sports facilities, please refer to other gymnasiums for detail and booking.





  4. How many times of booking can we make by the name of a society/department?

    Ans: Each society/department can book the same sports venue in a semester 3 times in maximum. You need to hand in the booking form earliest 2 months before or 7 working days at the latest to the booking counter or staff on-duty.





  5. I encounter :The user was denied making new booking; from the system when I am making the booking. Why?

    Ans: It may be due to your unsettled payment. In this situation, the booking system will deny any new booking. You have to settle the payment as soon as possible. After paying the charge, you can make new booking.





  6. I am a CUHK alumnus. Can I book the sports facilities? Is it possible to use the online booking system?

    Ans: CUHK alumni can book tennis courts, badminton courts, basketball courts or football pitch. You can dial 2609 6097 or 2609 6093 within the office hours (09:00 to 17:00) on Tuesday and Thursday for any booking.





  7. Can I use the booked facilities with my family members or friends? Is there any additional charge?

    Ans: Direct family members (for example paternity, husband or wife etc) are welcomed to use the booked sports facilities free of charge with valid dependent user cards. For friends, they have to pay $13 guest fee if they do not have CU Link, CUHK Hang Seng Classic Credit card or CUHK Hang Seng Platinum or Gold Card.





  8. What are the dos and don・ts of using the sports facilities?

    Ans:

    1. Bring along your user card for checking.
    2. Propriate sports attire must be worn.
    3. Shoes with spikes or metal studs are not allowed on the artificial turf soccer pitch (except school team training). Violators will be suspended to use the facilities for 3 months.
    4. Any damage of the court floor or the turf, the University will reserve the authority of investigation.
    5. No eating, smoking or posting is allowed in any gymnasium.
    6. No time complements for any late arrivals.
    7. Physical Education Unit is authorized to reserve the 30 minutes late arrival courts or any under-users courts for new booking.
    8. Please make cancellation to the booking counter and return the venue permit as soon as possible. Any absence without notice will be suspended the booking and using for ONE semester.
    9. PE unit has the right to cancel any facility booking that is not suitable.
    10. Please finish all the over-time activities on time otherwise additional charge is needed.
    11. All the booking will be cancelled under the condition of black rainstorm warning or typhoon no. 8.
    12. Non- CU users are not allowed to use the facilities except with special permission.





  9. What should I do if I have booked the outdoor sports courts in the bad weather condition? Is the booking still available? Do I need to pay the booking fee?

    Ans: In bad weather conditions, you can call the University Gymnasium booking counter at 2609 6097 for enquiry. If it is raining whole day, black rainstorm warning or typhoon no. 8 is hoisted, all booking will be cancelled and no payment is needed.





  10. Can I cancel my booking through the online booking system?

    Ans: Yes. Cancellation is accepted 24 hours before using the facilities. You can first log in the online booking system, then select .personal booking・, click the .record number・, and then click the button .cancel booking・. Finally confirm the cancellation.